Legal Operations Manager, Commercial
New
Z
ZscalerCybersecurity
Remote - USAFull-TimeManager
Salary115,500 - 165,000 USD per year
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Job Details
- Experience
- 5+ years
- Required Skills
- SaaS
Requirements
- 5+ years in legal operations, contract management, commercial operations, or a related role at a technology company
- Hands-on CLM experience, including system administration, workflow design, template management, and reporting
- Proven experience building and improving legal or compliance processes such as intake, approvals, playbooks, and templates
- Experience with AI tools in contracting or business workflows, or a demonstrated readiness to lead AI-enabled process improvements
- Strong cross-functional communication skills with the ability to partner effectively with Legal, Sales, and IT teams
- Experience with Ironclad and DocuSign strongly preferred
- Experience at a high-growth SaaS, cloud, or cybersecurity company
- Exposure to privacy operations, data mapping, or DSR workflows
Responsibilities
- Own Zscaler’s CLM tools, including workflow design, template management, repository hygiene, reporting, integrations, and ongoing optimization
- Build, test, and improve workflows that support the full contract lifecycle from intake through execution, repository management, and renewal
- Design scalable self-service processes and maintain contracting infrastructure such as playbooks, templates, clause libraries, and approval flows
- Implement and iterate on AI-powered solutions for contract review, clause extraction, risk flagging, and knowledge management
- Support operational processes and systems for Privacy, Product Legal, and Compliance, including data mapping, cookie tracking, and request management
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