Medical Assistant
New
I
Interwell HealthKidney care
Remote, United StatesFull-TimeJunior
Salary not disclosed
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Job Details
- Experience
- 2+ years of working as a Medical Assistant
Requirements
- Strong organizational and multitasking skills
- Strong verbal and written communication skills
- Superior customer service skills
- Ability to work well in a team environment
- Attention to detail and accuracy
- Ability to maintain patient confidentiality and privacy
- Ability to work independently and manage time effectively
- Strong work ethic and dedication to providing quality patient care
- High School diploma or equivalent
- 2+ years of working as a Medical Assistant
- Knowledge of medical terminology and procedures
- Current, active Medical Assistant License and/or Certificate (ex. CMA or CCMA)
Responsibilities
- Receive referrals from IWH to IMG and confirm they are eligible for services
- Collect registration information and set up a chart in Acumen
- Retrieve all relevant records (medical records, insurance card, demographics)
- Connect with the patient and schedule a virtual appointment with the APP
- Confirm all relevant information with the patient (medications, allergies, pharmacy, etc)
- Establish access to the patient portal and confirm that the telehealth video option is functioning properly
- Follow up with all patient appointments with IMG and ensure outbound referrals are confirmed
- Follow up with ordered lab work and follow through on any orders related to lab work (medication changes, etc)
- Ensure all records from IMG visits are scanned into ICC
- Ensure any outbound referrals are noted in ICC, including appointment date and time
- Support the APPs with any needs related to the visit
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