Principal Programme Test Manager - Retail Technology
New
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SpikeRetail Technology
United KingdomFull-TimePrincipal
Salary75,000 - 95,000 GBP per year
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Job Details
- Required Skills
- ShopifyNetSuite
Requirements
- Proven experience leading enterprise or programme-level testing across multiple projects or workstreams
- Strong consultancy background, with experience operating in complex client environments
- Demonstrated ability to influence senior and C-level stakeholders
- Strong commercial awareness, including estimating, scoping, and managing profitable delivery
- Deep understanding of modern SDLCs, delivery models, and testing practices
- Comfortable operating autonomously with high levels of accountability
- Retail or eCommerce experience (highly desirable)
- Experience with Salesforce (Commerce Cloud and/or Service Cloud) (desirable)
- Experience with MuleSoft (desirable)
- Experience with NetSuite (desirable)
- Experience with modern retail platforms including MACH architectures, Shopify front ends, payments, warehousing, or merchandising platforms (desirable)
Responsibilities
- Take full accountability for the success of complex testing programmes and managed services engagements
- Act as a trusted testing authority to senior client stakeholders, including C-level engagement where appropriate
- Balance delivery, commercial performance, and risk across multiple clients or programmes
- Lead and grow Spike consultants, setting standards for quality, professionalism, and behaviour
- Contribute directly to business growth, service innovation, and market positioning
- Own and lead large-scale, high-complexity test programmes across multiple workstreams, vendors, and delivery methodologies
- Define and implement enterprise / programme-level test strategies
- Drive testing across functional and non-functional workstreams, ensuring risk-based decision-making and clear quality outcomes
- Act as the senior escalation point for programme risks, issues, and delivery challenges
- Take accountability for the commercial success of your programmes, working closely with delivery and sales leadership
- Produce and own test estimates, strategies, and delivery models used in proposals and client contracts
- Support and lead pre-sales activities, including client conversations, solution shaping, and bid input
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