Director, Revenue Operations

New
K
K1XB2B SaaS
United StatesFull-TimeDirector
Salary not disclosed
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Job Details

Experience
5+ years
Required Skills
HubSpot

Requirements

  • 5+ years of experience in Revenue Operations, Sales Operations, GTM Operations, or Business Operations roles.
  • Experience in B2B SaaS.
  • Demonstrated track record of running and refining revenue processes, including forecasting cadence, deal approvals, and performance reporting.
  • Strong experience building reporting and workflows in CRM systems.
  • HubSpot experience strongly preferred.
  • Strong analytical capability and comfort defining metrics, building reporting frameworks, and turning insights into recommendations and action.
  • Experience partnering with Finance and Sales Leadership on pricing governance, approvals workflows, quota planning, and compensation support.
  • Comfort working in imperfect data environments and improving instrumentation and data quality over time.
  • Strong cross-functional communication skills with ability to drive alignment and adoption across various departments.

Responsibilities

  • Run and refine the monthly forecasting process covering new business, upsell, and renewals.
  • Support annual and mid-year revenue and quota planning by building models, validating inputs, and ensuring systems and reporting are ready.
  • Expand current reporting and analytics that improve forecast reliability over time.
  • Build and maintain HubSpot dashboards, reports, and views that deliver business visibility and insights.
  • Own the recurring monthly executive reporting package across revenue and forecast, sales performance, marketing analytics, territory and capacity, and revenue under management.
  • Run and refine the Win/Loss program, including data capture, interview coordination, theme synthesis, and monthly distribution.
  • Maintain and grow whitespace reporting that quantifies serviceable revenue versus captured revenue.
  • Design and operate the territory model, including segment cuts, account assignment, book balancing, and AE capacity tracking.
  • Own RUM (Revenue Under Management) reporting and renewal tracking.
  • Own the deal approval operating model and workflow across pricing validation, discount governance, and cross-functional approvals in PandaDoc.
  • Track and analyze discounting trends, approval cycle times, and exception frequency, and drive improvements.
  • Lead the evolution of the deal governance operating model as K1x's commercial motion scales.
  • Own administration of select sales tools and operate as a power user across the broader commercial sales tooling stack.
  • Serve as a power user and requirements partner on K1x's AI agent portfolio.
  • Own Rev Ops system setup for new hires.
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