Partner Success Manager
New
S
StarRezStudent Housing Software, Higher Education
US - RemoteFull-TimeManager
Salary90,000 - 95,000 USD per year
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Job Details
- Experience
- 2+ years
- Required Skills
- SalesforceCRM
Requirements
- 2+ years of channel partnerships, or relationship management experience
- Demonstrated experience managing strategic relationships at scale
- Strong proficiency in CRM systems
- Proven track record of maintaining highly organized, accurate records with operational excellence
- Experience building KPI dashboards and executive-level performance reporting
- Ability to translate complex data into compelling relationship narratives and strategic recommendations
- Experience in B2B SaaS or Higher Education (preferred)
- Experience using Salesforce (preferred)
Responsibilities
- Manage a portfolio of high-value Strategic Partners, building strong, multi-threaded relationships
- Lead structured QBRs and ongoing partner check-ins to maintain alignment and performance
- Establish and track Partner Health metrics tied to revenue, engagement, and shared outcomes
- Own and maintain accurate partner data, including contracts, revenue tracking, and opportunity attribution
- Standardize reporting, dashboards, and performance scorecards across the partner portfolio
- Deliver clear, executive-ready performance updates to internal stakeholders and partner leadership
- Develop and implement partner value creation plans to drive measurable mutual growth
- Identify and support upsell, cross-sell, and co-sell opportunities within shared accounts
- Partner cross-functionally with Sales, Marketing, and Customer teams to embed partners into GTM strategy
- Build and manage a structured inbound partner qualification process to guide thoughtful ecosystem expansion
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