Seasonal Customer Support Representative

New

PhilippinesTemporaryMiddle

Salary not disclosed

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Job Details

Languages: English

Requirements

Prior customer support experience
Excellent verbal and written communications skills in English as demonstrated by a strong score on an English proficiency test
A high level of empathy and emotional intelligence
Top-notch problem solving skills
Adaptability and a growth-learning mindset
Able and willing to work full-time on any shift
Available to work Saturday or Sunday

Responsibilities

Handle customer inquiries via live chat, email, and/or phone to answer their questions and provide solutions
Provide accurate information to customers by using a variety of digital tools
Share suggestions for customer experience improvements with your team and client
Work to meet and exceed productivity and quality goals
Represent Flight to our clients in a professional and friendly manner

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