Patient Intake Specialist - Remote
New
Philippines, LATAM, South Africa, Kenya, and other remote regions with excellent English communication skills, US Time Zone (expected to be flexible with the client's preference)ContractMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 1 - 2+ years
- Required Skills
- Microsoft ExcelGoogle SheetsGoogle WorkspaceSlackEHR
Requirements
- 1 - 2+ years in patient intake, healthcare data entry, medical records, or healthcare operations
- Experience processing patient information or healthcare documentation at scale
- Proven track record of maintaining high data accuracy
- Strong understanding of HIPAA and data confidentiality standards
- Familiarity with medical terminology and healthcare documentation
- Experience navigating provider networks and healthcare systems
- Exceptional attention to detail and QA discipline
- Experience with EHR systems or healthcare databases
- Strong organizational and multitasking skills
- Proficiency in Google Sheets / Excel
- Strong PDF editing and document management skills
- Ability to learn healthcare software quickly
- Excellent written and verbal English
Responsibilities
- Perform high-volume data entry and management of patient records and healthcare datasets
- Ensure completeness, accuracy, and consistency across intake systems
- Review incoming forms and documentation for errors or missing information
- Create clean, accurate base records prior to downstream processing
- Identify all providers and facilities involved in patient care
- Verify provider credentials, participation, and submission requirements
- Process patient intake requests and Release of Information (ROI) forms
- Maintain strict HIPAA compliance in all workflows
- Communicate intake status clearly with patients, providers, and internal teams
- Resolve conflicting or missing information through coordinated follow-ups
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