Polish-Speaking Customer Solutions Specialist
New
PolandFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Polish, English
- Required Skills
- Microsoft OfficeCRM
Requirements
- Fluent in Polish (both written and spoken)
- Fluent in English B2
- Customer-Centric: A genuine desire to help people and provide excellent service
- Tech-Savvy: Comfortable using Microsoft Office
- Tech-Savvy: Comfortable using CRM platforms (experience is a plus)
- Problem-Solver: Able to stay calm under pressure and think on your feet to resolve issues
- Organized: You follow up on cases and keep track of details, ensuring nothing gets missed
Responsibilities
- Assist customers with inquiries and technical issues, providing clear, accurate, and timely solutions
- Keep customers informed by reaching out to update them on their case status
- Troubleshoot issues efficiently and escalate when necessary to ensure customer satisfaction
- Work with your team to deliver high-quality service and resolve customer concerns
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