Senior Deployment Engineer
CO, CT, Washington, D.C., FL, GA, IL, KS, MA, MD, MO, NC, PA, RI, SC, TX, and VAFull-TimeSenior
Salary102,265.8 - 148,187.25 USD per year
Apply NowOpens the employer's application page
Job Details
- Experience
- 7+ years
- Required Skills
- SQL
Requirements
- 7+ years of professional work experience in strategic technical account management, client success engineering, or solutions/deployment engineering
- OR 7+ years of professional work experience in SaaS/technical/financial services consulting with a focus on technical implementation
- Demonstrated success as a strategic advisor during client onboarding
- Able to build trusted rapport, make thoughtful recommendations, and guide clients through complex implementation processes
- Experience directly engaging with C-Suite executives in a client-facing capacity
- Strong working knowledge of SQL
- Client-facing experience with technical customers required
Responsibilities
- Serve as the principal technical advisor to enterprise clients, establishing yourself as the authoritative voice on Karat's solutions and building high-level trust relationships.
- Partner with Software Engineers globally to thoroughly analyze their hiring processes and performance requirements; ensure precise solution alignment and Karat product delivery as the lead technical expert in Customer Operations and GTM.
- Work strategically with the Company's GTM team throughout the entire customer lifecycle.
- Present Karat's technical solution to prospects as the subject matter expert.
- Architect and implement the initial Karat interview framework for each new enterprise client.
- Conduct regular strategic reviews with customers to ensure alignment with business objectives and optimal performance.
- Design and deliver executive-level training sessions for client stakeholders.
- Analyze complex performance data and calibrate assessment metrics in collaboration with Karat’s Content and Data teams; translate findings into actionable strategic recommendations that strengthen client partnerships.
- Drive continuous improvement of the Customer Operations and GTM teams' internal processes by identifying innovative opportunities to deliver additional value to our enterprise clients.
View Full Description & ApplyYou'll be redirected to the employer's site
