Senior Customer Engineer - AppSec

New
H
Harness AI Software Delivery Platform
Remote, USFull-TimeSenior
Salary135,000 - 150,000 USD per year
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Job Details

Experience
4+ years
Required Skills
AWSPythonBashGCPJenkinsKubernetesJiraAzureGoLinuxTerraformServiceNowGitHub ActionsDatadogCloudFormationHelm

Requirements

  • 4+ years of experience in a software/security engineering and architecture, consulting, technical account management, or technical support role, in the software or technology industry
  • 2+ years of experience with AWS, GCP, Azure, Terraform, CloudFormation, Linux
  • 2+ years of experience with Kubernetes, Helm, Kustomize, OpenShift, PCF
  • 2+ years of experience with Jenkins, GitHub Actions, GitLab CI, Harness Pipelines, Jira, ServiceNow
  • Experience with Python, Bash, YAML (Go is a plus)
  • Experience with SAST, DAST, SCA, IAST, SBOM generation, API security testing, pen testing fundamentals, SIEM (Splunk, Datadog), SOAR platforms
  • Prior experience in security engineering and architecture, application security, API and AI security, development, DevOps, SecOps, or web security is preferred
  • Ability to quickly learn, understand, and work with new emerging technologies and solutions in the AI, DevOps, Cloud and Security space
  • Excellent problem-solving and analytical skills
  • Detail-oriented and highly organized
  • Comfortable working in a fast-paced, dynamic environment
  • Bachelor's degree in a related field, such as Computer Science, Information Technology, or Engineering is preferred

Responsibilities

  • Provide hands-on technical guidance and consulting throughout the customer lifecycle, including platform configuration, integration support, and custom solution development
  • Troubleshoot complex technical issues, collaborate with engineering teams, and develop creative solutions to customer challenges
  • Understand customer requirements and architect solutions that align with their business objectives for a successful onboarding and implementation of the Harness platform
  • Assist customers in integrating Harness portfolio of application security and protection modules into their Security and DevSecOps workflows
  • Create and maintain technical documentation, including implementation and best practice guides
  • Build trusted relationships with customers, developing a solid understanding of their technical environments, workflows, and goals
  • Educate and train customers to become champions of Harness
  • Develop and maintain a deep understanding of Harness platform and AppSec modules as well as general skillset across AI applications and security, DevOps, SecOps, application security, cloud architectures, networks and infrastructure disciplines and industry trends
  • Assist in Harness Community and build out advanced technical knowledge base and reference materials
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135,000 - 150,000 USD per year
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