- Own the technical relationship for strategic regional customers from onboarding through production, scaling, and expansion.
- Run customer health checks and architecture reviews, and identify growth opportunities.
- Work with customer engineering teams on deployment, configuration, and performance tuning across Qdrant Cloud and self-hosted Kubernetes environments.
- Resolve technical questions during APAC hours and escalate edge cases to Support and Engineering with evidence-based diagnostics.
- Align engineering, IT, and security stakeholders on scope, priorities, customization requests, and next steps.
- Support Account Executives on regional opportunities and proofs of concept.
- Help regional partners position and deploy Qdrant.
- Share APAC customer feedback with Product and Engineering and help shape regional playbooks and processes.
AWSGCPKubernetes+3 more