Implementation Project Manager
New
RemoteFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 7-10 years
- Required Skills
- SalesforceMicrosoft Excel
Requirements
- Bachelor’s degree in Business, Human Resources, Finance, Information systems or another related field required
- 7-10 years of experience in a relevant industry where strong Account and Project Management skills were utilized to implement new client programs with larger multifaceted organizations and multiple stakeholders
- Proven success leading complex, cross-functional implementations from strategy to execution
- Strong analytical, organizational, and problem-solving skills
- Excellent communication, presentation, and stakeholder engagement skills
- Experience working in a customer focused environment to drive client programs and deliver solutions that are highly adopted
- Ability to thrive in a fast-paced environment while managing multiple priorities with a client-service orientation
- Proficiency in Microsoft Office Suite (Excel, Visio, Project)
- Proficiency in Salesforce
- Proficiency in project/task management tools
Responsibilities
- Lead the end-to-end management of client program implementations, including discovery, planning, execution, and closure.
- Create and maintain project plans, schedules, deliverables, and status reports to ensure alignment and visibility across stakeholders.
- Partner with internal teams and third parties to design and deliver solutions that meet client requirements and are aligned with MBO’s best practices.
- Facilitate data and workflow reviews to uncover risks, validate requirements, and ensure operational readiness.
- Drive client onboarding and program go-lives, ensuring projects are delivered on time, within scope, and with high adoption rates.
- Identify and execute cross-functional initiatives that enhance operational efficiency, reduce risk, and drive organizational effectiveness.
- Establish and implement scalable processes, tools, and methodologies that support sustainable growth and continuous improvement.
- Lead change management efforts, engaging stakeholders to ensure adoption of new processes, systems, and cultural practices.
- Maintain visibility into organizational priorities by tracking deliverables, facilitating workstream meetings, and ensuring integration across teams.
- Create deliverables and reference materials that enable teams to perform their roles effectively and consistently.
- Serve as a consultative partner and advocate for both the client and MBO teams, fostering trust and alignment.
- Influence and engage cross-functional stakeholders, from individual contributors to executives, to drive successful outcomes.
- Communicate project milestones, risks, and decisions in a clear, proactive, and professional manner.
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