Medical Director, Care Delivery
9
9amHealthClinical Care
United StatesFull-TimeDirector
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Experience
- 7+ years
Requirements
- MD, DO, or NP with active, unrestricted license
- 7+ years of clinical experience, including telehealth or virtual care
- 3+ years of leadership experience managing or supervising providers
- Strong track record of driving clinical quality and provider performance
- Experience working in cross-functional environments with operations and product teams
- Experience in telehealth, digital health, or value-based care models (preferred)
- Experience managing both W2 and 1099 provider populations (preferred)
- Background in developing clinical protocols or care models (preferred)
- Multi-state licensure (preferred)
Responsibilities
- Own clinical quality across the provider network, ensuring adherence to evidence-based guidelines and company care models
- Partner with Clinical Leadership and Quality teams to define, monitor, and improve clinical outcomes
- Conduct chart reviews, audits, and quality assurance processes to maintain high standards of care
- Lead clinical performance improvement initiatives and ensure consistent care delivery across providers
- Directly manage and supervise providers (NPs, W2 MDs, and 1099 MDs) - including 1:1s, performance management, team meetings and support
- Establish clear expectations for clinical quality, documentation, patient experience, and productivity
- Provide ongoing feedback, coaching, and performance management to providers
- Partner with Provider Operations to address performance issues, escalations, and remediation plans
- Lead clinical onboarding and training for new providers, ensuring readiness for independent practice
- Develop and maintain clinical training materials, protocols, and playbooks
- Ensure providers are fully trained on care models, workflows, and technology platforms
- Support ongoing education and upskilling aligned with evolving clinical guidelines and company offerings
- Build a strong clinical culture centered on quality, accountability, and continuous improvement
- Serve as the primary clinical point of contact and leader for providers
- Create forums for provider feedback, collaboration, and knowledge sharing
- Partner with Provider Operations on engagement and retention strategies
- Provide clinical input into product development, protocols, and care pathways
- Collaborate with Operations on scaling care delivery while maintaining clinical integrity
- Support regulatory and compliance initiatives related to clinical practice
View Full Description & ApplyYou'll be redirected to the employer's site
