Account Manager
New
Q
QuorumSaaS, Government Affairs
DC, FL, GA, IL, LA, ME, MD, MA, MI, MO, MT, NE, NJ, NC, OH, PA, SC, TN, TX, VT, VA, WVFull-TimeMiddle
Salary82500 - 97500 USD per year
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Job Details
- Experience
- 3+ years
Requirements
- 3+ years in Account Management or Customer Success within the SaaS space
- Proven track record of hitting revenue and retention targets
- Confident leading Executive Business Reviews with C-Suite leaders
- Ability to translate complex software features into measurable business impact
- Establish rapport with ease and channel empathy into effective client advocacy
- Passion for teaching people how technology can solve everyday problems
- Excited by the opportunity to impact politics and public affairs
Responsibilities
- Own a portfolio of accounts, ensuring deep product adoption and ROI for customers
- Identify and close new ways our tools can help clients achieve their mission through upselling and cross-selling
- Build long-lasting relationships with clients, becoming a trusted advisor
- Drive Quorum’s revenue expansion by finding and closing opportunities
- Manage client retention and turn high-risk clients into loyal brand advocates
- Bridge the gap between users and Product/Engineering teams, ensuring client feedback influences the roadmap
- Leverage AI tools to synthesize account performance and automate reporting
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