Enterprise Account Director

New
United States, RemoteFull-TimeDirector
Salary300000 - 320000 USD per year
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Job Details

Experience
7+ years

Requirements

  • 7+ years of proven relationship building and closing experience in a sales environment.
  • Experience establishing strategic C-level relationships.
  • Ability to run a full sales lifecycle, start to finish, within the Enterprise segment.
  • Experience executing detailed product presentations and web demonstrations of our software capabilities to C-level executives, directors, and sales managers.
  • Adept at identifying and utilizing internal resources (Sales Engineers, Customer Success, Support etc.) to build Clari / Salesloft brand awareness, assist in sales cycles, and close deals.
  • Collaborative mentality by prioritizing ‘we’ and not focusing on ‘me.’
  • Superb listening skills; you must understand objections and defeat them by turning sceptics into ecstatic new customers.
  • High level of empathy - it’s important for our AM’s to be a good person to peers and prospects.
  • Experience managing, expanding, and renewing customer relationships.
  • Consistent overachievement of quota and revenue goals.
  • Proven ability to make strong connections and overcome rejection to achieve results.
  • Demonstrated ability to conduct compelling on-site and virtual presentations to C-Level executives.

Responsibilities

  • Acting as the primary commercial lead for a portfolio of large-scale enterprise accounts, driving full-cycle accountability for high-value renewals, expansion opportunities, and complex cross-sell transactions.
  • Relentlessly identifying and closing net-new revenue within your install base.
  • Navigating complex organizational structures to displace incumbents and introduce new product lines, maximizing Total Contract Value.
  • Architecting and implementing sophisticated account success plans that align our technology's value proposition with specific business units and their long-term alignment between their business goals and our solutions.
  • Monitoring account health and usage patterns to identify potential churn risks early, implementing "save" strategies to protect existing recurring revenue.
  • Building a "multi-threaded" network of stakeholders, moving beyond day-to-day users to secure buy-in from VP and C-level executives, establishing yourself as a credible business partner.
  • Leading regular business reviews with key stakeholders to demonstrate realized ROI, socialize new product capabilities, and ensure the platform remains indispensable to the client's evolving tech stack.
  • Maintaining a rigorous, data-driven sales process, providing leadership with high-confidence forecasts for both expansion bookings and retention.
  • Staying up to date of industry trends and competitor movements to effectively position our value proposition against market alternatives.
  • Leading a cross-functional team (Solutions Engineers, Customer Success, and Product) to ensure your accounts receive a cohesive experience, effectively acting as the one accountable for all customer-facing initiatives.
  • Synthesizing client feedback and market friction points to provide actionable insights to the Product and Engineering teams, influencing the roadmap to better serve the "Install Base" and drive future expansion.
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300000 - 320000 USD per year
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