Process & Automation Specialist
New
Pakistan. Philippines. Egypt. South Africa. ArgentinaFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Required Skills
- RESTful APIsProcess improvement
Requirements
- Excellent spoken and written English
- Previous experience in process improvement, operations, automation, or systems implementation
- Strong experience using N8N, Zapier, Make.com, APIs, or similar automation platforms
- Experience working with AI tools such as ChatGPT, Claude, or other AI-powered workflow tools
- Ability to analyse business workflows, identify inefficiencies, and translate them into automation solutions
- Strong systems thinking and problem-solving ability
- Experience documenting workflows, SOPs, and process maps
- Comfortable integrating systems across CRMs, communication tools, and operational platforms
- High attention to detail and ability to test and maintain reliable automations
- Ability to communicate technical concepts clearly to non-technical stakeholders
- Fast and reliable internet connection
- Own laptop or desktop suitable for the role
- Quiet working environment
Responsibilities
- Analyze existing workflows
- Identify opportunities for improvement
- Design and implement automation systems
- Reduce manual work and improve efficiency
- Map business processes
- Diagnose inefficiencies
- Implement practical automation solutions using tools such as N8N, Zapier, Make.com, APIs, and AI tools like ChatGPT and Claude
- Span core functions including sales workflows, fulfillment processes, and internal operations
- Reduce repetitive tasks
- Improve system reliability
- Create scalable processes that support growth
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