Technical Community Lead
New
Remote - North America / Western Europe / Eastern AustraliaFull-TimeLead
Salary80000 - 180000 USD per year
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Job Details
- Required Skills
- Artificial IntelligenceTypeScript
Requirements
- Strong TypeScript (can actually debug and advise)
- Strong AI skills (prompting, agent workflows, debugging AI behavior)
- Excellent written and verbal communication
- High-energy, creative, community-first
- Experience running/scaling an online community (nice-to-have)
Responsibilities
- Own the public forum and ensure every thread is answered or redirected correctly (docs, support ticket, technical escalation)
- Help users build apps, debug common issues, provide fixes/workarounds, and hop on calls to unblock
- Build systems that make support fast and scalable (macros, templates, AI workflows, routing)
- Develop and run community programs: ambassadors, rewards/recognition, office hours, AMAs, hackathons
- Triage/categorize/summarize themes and feed them into roadmap decisions
- Build lightweight fixes for recurring issues when needed
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