Hercules

Private Company
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Open Positions6

Remote - North America / Western Europe / Eastern AustraliaFull-TimePosted
  • Own the public forum and ensure every thread is answered or redirected correctly (docs, support ticket, technical escalation)
  • Help users build apps, debug common issues, provide fixes/workarounds, and hop on calls to unblock
  • Build systems that make support fast and scalable (macros, templates, AI workflows, routing)
  • Develop and run community programs: ambassadors, rewards/recognition, office hours, AMAs, hackathons
  • Triage/categorize/summarize themes and feed them into roadmap decisions
  • Build lightweight fixes for recurring issues when needed
Artificial IntelligenceTypeScript
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