Strategic Account Manager - Legal Solutions Sales
New
M
MitratechLegal Solutions
U.S.Full-TimeManager
Salary125000 USD per year
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Job Details
- Experience
- A minimum of 8 years
- Required Skills
- SalesforceMS Office
Requirements
- A minimum of 8 years of ENTERPRISE sales and/or account management experience
- Customer-driven personality with the ability to initiate, establish, and nurture meaningful business relationships over the phone and in person
- High energy with the ability to manage multiple competing priorities, with strong project, organizational, problem-solving and time management skills
- Capable of working independently with minimal supervision and in a team environment
- Highly effective communication skills that convey professionalism in all written, verbal and in-person meetings
- Interest and passion for staying on top of industry trends and best practices; up for continuously taking on new challenges
- Proficiency in Salesforce and all MS Office & Google Office applications
- Ability to travel to key customer & company events
- Bachelor's Degree, or equivalent experience
Responsibilities
- Cultivate and maintain strong, executive-level relationships with key stakeholders and decision-makers within a portfolio of strategic accounts
- Act as a central point of contact, ensuring seamless communication and collaboration between the customer and our internal teams (e.g., sales, marketing, product, and support)
- Proactively identify and address customer needs, challenges, and opportunities to solidify the partnership and become a trusted advisor by meeting with A-list customers a minimum of quarterly
- Develop and implement strategic account plans with clear short-term objectives and long-term goals
- Conduct in-depth analysis of customer needs, industry trends, and the competitive landscape to identify opportunities for upselling and cross-selling
- Lead the creation, execution, and presentation of proposals, business reviews, and innovative solutions that demonstrate the value of our products and services
- Drive revenue growth and profitability within assigned accounts by identifying and closing add-on business opportunities
- Monitor, analyze, and document key account health metrics (e.g., revenue, customer satisfaction, retention) and provide regular reports to both internal stakeholders and customers
- Forecast account and expected renewal performance, and work to exceed sales and retention targets and goals
- Provide feedback to product and marketing teams to help shape future offerings based on customer needs and market insights
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