Associate Director, Project Management
New
S
SagoMarket Research
Remote, United StatesFull-TimeDirector
Salary not disclosed
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Job Details
Requirements
- Strong client management skills
- Consulting skills
- Demonstrated leadership ability
- Process management orientation
- Ability to manage workload capacity
- Execution of SOPs
- Consultative and a problem-solver
- Excellent verbal communication skills
- Excellent written communication skills
- Ability to multi-task effectively
- Ability to prioritize effectively
- Clear understanding of company’s vision
- Ability to create a clear path for team success
- Provides feedback and suggestions
- Challenges the status quo for continuous improvement
- Empathetic and approachable
- Provides a comfortable, yet appropriately challenging environment for team
- Adaptable
- Effectively guides team through change
Responsibilities
- Manages a team of project managers and project coordinators, ensuring successful market research projects.
- Manages resources for accurate and timely delivery of projects.
- Partners with leaders of other departments (sales, recruiting) to manage through any challenges, escalations and ultimately the execution of projects, fostering healthy collaboration at all times.
- Partners with sales team to assess feasibility and provides support on unique or complex studies, fostering healthy collaboration at all times.
- Assigns new projects to team based on knowledge, experience and capacity.
- Works collaboratively with internal teams to complete each project within provided timelines and project costs.
- Acts as the Operational leader for strategic accounts, ensuring SOPs/SLAs are properly executed and collaborating with sales and client to continually nurture and grow the account.
- Drives consistency and efficiency and provides ongoing training and development of their team.
- Conducts quality control audits and identifies and/or diagnoses issues for process improvement.
- Manages performance and development of direct reports, providing continuous feedback, career coaching and training, both on the job and in a formal capacity.
- Identifies skills gap across team, creates training opportunities and develops action plans to remedy.
- Maintains weekly or biweekly one-on-one check in meetings with staff, ensuring challenges/successes are discussed and learnings are harvested and applied.
- Works with Director of Project Management to ensure the team is on track related to company goals.
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