Sr. Strategic Partnership Account Manager

RulaMental Healthcare

Remote - United StatesFull-TimeSenior

Salary not disclosed

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Job Details

Experience: 7+ years

Requirements

7+ years of experience in B2B account management, customer success, or partnership management
Strong track record of owning strategic or enterprise accounts
5+ years owning performance-based metrics tied to account growth, retention, or utilization
4+ years managing enterprise clients (3,000+ employees) with multiple stakeholders
Experience leading strategic planning, executive business reviews, or long-term account strategy conversations
Demonstrated ability to manage complex stakeholder environments and drive alignment across multiple decision-makers
Experience in healthcare, digital health, or working with employers, health plans, or brokers (preferred)
Experience working in high-growth start up environments (preferred)
Experience managing high-visibility or highly strategic accounts (preferred)
Experience influencing senior stakeholders, including executive-level partners (preferred)
Strong analytical skills (preferred)
Experience using CRM or data tools to guide strategy (preferred)
Experience mentoring or supporting more junior team members (preferred)

Responsibilities

Own and grow the most strategic employer partnerships (Tier 1 accounts)
Lead account strategy
Manage complex employer relationships
Design tailored engagement approaches that drive sustained employee utilization over time
Work closely with senior leadership
Own the day-to-day strategy and execution required to make partnerships successful
Operate as the commercial owner of your accounts
Deepen engagement
Expand partnership scope
Ensure each employer relationship delivers meaningful, measurable impact

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