Social Media Manager

New
Bay Area, California, USAFull-TimeMiddle
Salary93840 - 117300 USD per year
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Job Details

Experience
6+ years
Required Skills
Google WorkspaceCanva

Requirements

  • 6+ years experience managing brand social
  • Can express complex thoughts or ideas in 100 characters or less
  • Thinks outside the box and communicates ideas clearly
  • Loves short form video and is fluent in CapCut and Canva
  • Uses data and analytics to create strategy
  • Proven success driving engagement
  • Loves building community — and knows how to make people care
  • Brings energy, curiosity, and a sense of fun to the work
  • Is organized and good at creating clarity and process while operating in a fast-moving environment
  • Experience with live video
  • Experience with graphic design
  • Experience with AI/LLM tools
  • Experience with social management tools (Google Workspace, Canva, Sprout, EveryoneSocial, Adobe)
  • Experience partnering with executives on social content
  • Experience with B2B brand social

Responsibilities

  • Support campaign and content strategy across our major launches, integrated campaigns, brand moments, and tentpole events.
  • Help manage our social channels — including LinkedIn, Instagram, Facebook, and X.
  • Own social analytics, reporting, and competitive insights that shape future strategy.
  • Manage our developer social content.
  • Work cross-functionally to help manage our employee brand social content.
  • Align with our Brand team to develop engaging, socially-relevant content.
  • Own the employee advocacy program to help make Twilions amplify our story.
  • Engage and grow our community daily – from developers to decision makers.
  • Use data to tell the story behind the numbers.
  • Constantly experiment and test new tactics to reach new audiences.
  • Contribute to Twilio’s mission of building the world’s leading customer engagement platform — by showing what’s possible with it.
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93840 - 117300 USD per year
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