Italian-Speaking Customer Support Representative for Subscription Services

New
GreeceFull-TimeMiddle
Salary not disclosed
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Job Details

Languages
Italian

Requirements

  • Fluency in Italian - both written and verbal - is essential
  • Previous experience in customer support or subscription services is a plus but not mandatory
  • Excellent communication and interpersonal skills
  • Strong problem-solving skills and attention to detail
  • Ability to effectively work remotely with great organisational and time management skills

Responsibilities

  • Provide excellent customer support to Italian-speaking subscribers across various communication channels
  • Assist customers with queries related to subscription services, billing, and account management
  • Accurately document customer interactions and resolutions in the CRM system
  • Collaborate with team members to meet service targets and improve overall customer satisfaction
  • Participate in ongoing training and development to stay updated on products and service improvements
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