Italian-Speaking Customer Service Representative for Online Retail

New

Patrique Mercier Recruitment By CyrielOnline Retail

GreeceFull-TimeEntry

Salary not disclosed

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Job Details

Languages: Italian

Requirements

Fluency in Italian (written and spoken)
Excellent communication skills
Customer-focused mindset
Ability to work effectively in a remote setting
Ability to manage time and responsibilities independently
Strong problem-solving skills
Proactive approach to customer satisfaction
Comfortable using digital communication tools and technology
Willingness to learn and grow within a dynamic, virtual team environment

Responsibilities

Provide outstanding customer service to Italian-speaking clients via phone, email, and live chat, remotely
Assist customers with questions about products, orders, and returns ensuring timely and accurate responses
Maintain a professional, positive, and helpful attitude in all interactions
Document conversations and customer issues accurately to support continuous improvement
Collaborate remotely with team members to resolve issues and enhance customer experiences
Participate in virtual training sessions to stay updated on product knowledge and customer service best practices

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