Italian-Speaking Customer Support for Online Marketplace

New

Patrique Mercier Recruitment By CyrielOnline Marketplace, E-commerce

GreeceFull-TimeMiddle

Salary not disclosed

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Job Details

Languages: Italian, English

Requirements

Fluency in Italian, both written and verbal
High level of English
Previous experience in customer support or e-commerce is a plus but not mandatory
Excellent communication and interpersonal skills
Ability to work independently and collaboratively in a remote environment
Strong problem-solving skills and attention to detail

Responsibilities

Provide excellent customer support to Italian-speaking clients through various communication channels
Assist customers with questions about products, orders, payments, and returns to ensure high customer satisfaction
Accurately document customer interactions and resolutions in the CRM system
Collaborate with team members to meet and exceed service level goals
Participate in continuous training to stay informed about marketplace updates and best practices

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