Italian-Speaking Customer Support - Home Appliances Department

New

Patrique Mercier Recruitment By CyrielHome Appliances

GreeceFull-TimeMiddle

Salary not disclosed

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Job Details

Languages: Italian

Requirements

Fluency in Italian - both written and verbal
Excellent communication and interpersonal skills
Ability to work independently and as part of a team in a remote setting
Strong attention to detail and problem-solving skills
Flexibility and adaptability to changing situations and customer needs

Responsibilities

Provide excellent customer support to Italian-speaking clients through multiple channels such as phone, email, and chat
Assist customers with questions about home appliance products, troubleshooting, and service information
Maintain accurate and detailed records of customer interactions in our CRM system
Collaborate with the team to meet service level targets and enhance customer satisfaction
Engage in ongoing training to stay updated on product knowledge and company policies

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