Italian-Speaking Customer Service for Health & Wellness Products

New

Patrique Mercier Recruitment By CyrielHealth & Wellness

GreeceFull-TimeMiddle

Salary not disclosed

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Job Details

Languages: Italian

Requirements

Fluency in Italian (both written and spoken)
Strong commitment to delivering excellent customer service
Excellent communication, organisational, and problem-solving skills
Ability to work independently and efficiently in a remote work setting
Positive attitude and proactive approach to customer satisfaction
Reliable internet connection and a suitable home working environment
Willingness to learn and grow within a supportive and flexible work environment

Responsibilities

Provide exceptional customer service to Italian-speaking clients via phone, email, and live chat while working from home
Address customer inquiries, provide detailed product information, and resolve any issues effectively
Maintain a professional and courteous demeanor in all customer interactions
Accurately document customer interactions to support service excellence and continuous improvement
Collaborate with team members and other departments to ensure a seamless customer experience
Participate in remote training sessions to stay updated on product knowledge and customer service best practices

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