Senior Manager, Compliance Operations
C
Care AccessHealthcare
USA RemoteFull-TimeManager
Salary105000 - 135000 USD per year
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Job Details
- Experience
- 5+ years
- Required Skills
- Project Management
Requirements
- Bachelor’s degree required
- JD or MBA required
- 5+ years of experience in legal operations, contract management, compliance operations, or related roles within healthcare, pharmaceutical, life sciences, research or regulated industries
- Project management experience
- Ability to rapidly understand, leverage and optimize technology and systems, including for project and process management
- Understanding of contract lifecycle management, legal operations best practices, and process design
- Working knowledge of applicable regulations, including anti-bribery and anti-corruption rules, Good Clinical Practice and regulatory standards, and privacy laws
- Strong analytical, critical thinking, and problem-solving skills
- Excellent written and verbal communication skills
- Proven ability to manage multiple priorities and competing stakeholder demands and high productivity, responsiveness, and achievement in a self-directed manner
- Strong organizational and project management skills with high attention to detail
- Ability to operate strategically while executing tactically
- Demonstrated experience administering Contract Lifecycle Management systems (preferably Ironclad)
- Experience building and optimizing legal workflows, system integrations, and automation initiatives
- Experience managing vendor due diligence programs and third-party risk frameworks
- Familiarity with litigation hold processes and document retention best practices
- Experience supporting privacy and compliance operations in a regulated environment
- Experience partnering with Finance on budgeting, vendor spend, and financial controls
- Strong project management capabilities across complex, cross-functional initiatives
Responsibilities
- Executing on legal, compliance, privacy and quality operations strategy aligned with company objectives.
- Assisting with improving the full contract lifecycle management (CLM) ecosystem, including workflows, templates, approvals, reporting, and system integrations and supporting overflow contracting needs.
- Managing third-party vendor due diligence, risk assessments, and ongoing vendor oversight processes, including conducting vendor assessments. Analyze KPIs.
- Supporting sustainability and other ESG initiatives.
- Supporting compliance management systems and privacy operations in partnership with Compliance, Privacy and IT teams.
- Administering litigation hold processes, document preservation protocols, and legal deadline tracking.
- Driving operational metrics, KPIs, and continuous improvement initiatives across Legal, Privacy, Compliance and Quality.
- Project manage and support departmental or cross-functional projects identifying clear dependencies, roles, roadblocks, and timelines, while owning the outcome of the project and progress to deadline.
- Support vendor assessment functional processes with respect to compliance and sustainability.
- Complete and execute on risk assessment and risk management projects.
- Identify and implement performance enhancements to improve efficiency, transparency, and scalability of legal services.
- Establish and monitor KPIs for contracting, compliance support, vendor management, and other legal functions; provide regular reporting to the General Counsel.
- Assist in developing and maintaining legal and compliance policies and procedures.
- Maintain centralized tracking of litigation deadlines, regulatory inquiries, and investigation milestones. Ensure legal calendars reflect critical dates, including contract expirations, notice periods, litigation deadlines, and regulatory filings.
- Support document management, records quality, and maintenance within the department.
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