Bilingual/Spanish Speaking Medical Assistant

New
C
Cadence HealthHealthcare
United States, Pacific Time, Mountain Time, Arizona Time, Central TimeFull-TimeMiddle
Salary not disclosed
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Job Details

Languages
English, Spanish
Experience
At least 5 years

Requirements

  • Active Medical Assistant certification (AAMA, AMCA, AMT, NHA, NAHP or NCCT)
  • 5+ years of experience as a Medical Assistant
  • Remote work readiness (stable high-speed WiFi)
  • Fluency in Spanish
  • Experience working in internal medicine, cardiology, nephrology or with the geriatric population (preferred)
  • Experience providing patient education and support to individuals managing chronic conditions (preferred)
  • Strong patient education, coaching, and care coordination skills
  • Strong documentation habits and attention to detail
  • Reliable attendance and strong schedule adherence
  • Exceptional written, verbal, and interpersonal communication skills
  • Ability to work independently in a remote, fast-paced environment
  • Tech-savvy and comfortable navigating multiple systems virtually

Responsibilities

  • Conducting outbound telephonic patient outreach to support patients enrolled in Cadence care programs
  • Provide one-on-one coaching and support to patients managing chronic conditions
  • Help patients execute personalized care plans and achieve their goals by providing education and coaching
  • Conduct comprehensive assessments of patients' health status, lifestyle behaviors, and nutritional habits
  • Support patient care delivery by performing assigned tasks in accordance with Cadence clinical policies and protocols
  • Educate patients on disease management, medication adherence, symptom recognition, and prevention strategies
  • Monitor patients' progress, adherence to treatment plans, and health outcomes through regular check-ins
  • Documenting patient interactions, outcomes, and follow-up plans in the Cadence platform
  • Identifying barriers to care and connecting patients with resources or internal support pathways
  • Collaborating in real time with clinicians and patient support teams
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