Supplier Support Representative - German Language
New
Anywhere within Germany, The UK and The NetherlandsFull-TimeMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- German, English
- Experience
- 1-3 years
- Required Skills
- MS Office
Requirements
- Great verbal and written communication skills in English
- Great verbal and written communication skills in German
- Bachelor’s Degree/Higher diploma from a recognized learning institution
- Minimum 1-3 years related work experience
- Computer proficiency using MS Office Suite
- Computer proficiency using Google Applications
- Self-starter
- Excellent time management skills
- Ability to adhere to assigned deadlines
- Solutions-first attitude
- Self-motivated to proactively engage with our suppliers through multiple channels
- Builds productive and stable working relationships internally and externally
- Possess basic to intermediate regulatory knowledge
- Highly adaptable, flexible and thrive in a fast-paced, dynamic business environment
Responsibilities
- Liaise in writing and verbally with clients’ supply chains to evaluate regulatory compliance needs
- Answer, screen and forward incoming calls from suppliers while providing basic information when required
- Perform outbound supplier call tasks as required
- Engage with unresponsive suppliers to help troubleshoot any inquiries/issues navigating our portal
- Handle tier 1 and 2 supplier ticket responses/support, with assistance from Senior, Lead, Manager and Specialists
- Work closely with Program Success to obtain high response rates for our clients
- Provide language support across the organization; help in the translation of regulatory articles for our clients, as well as for our client’s supply chains, join prospect calls for language support with the Sales team
- Be familiar with corporate security policies and follow the guidance set out by processes and procedures of Assent Compliance
View Full Description & ApplyYou'll be redirected to the employer's site
