Patient Enrollment Specialist - U.S. Healthcare
New
N
NexthireHealthcare
Remote (India), U.S. Hours (PST/MST/CST)Full-TimeMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- English
- Experience
- 1–3+ years
- Required Skills
- Google WorkspaceCustomer support
Requirements
- 1–3+ years in U.S. healthcare call center / patient support / customer service
- Fluent English with neutral accent (U.S. communication)
- Experience in outbound calling
- Comfortable with CRM tools
- Comfortable with Google Suite
- Comfortable with multitasking
- Reliable internet
- Dedicated workspace
- Experience in RPM / CCM / Telehealth (preferred)
- Basic medical terminology knowledge (preferred)
- Device onboarding / tech support experience (preferred)
- Experience working with U.S. clients (preferred)
Responsibilities
- Make outbound calls to enroll patients into RPM/CCM programs
- Explain services and obtain patient consent
- Assist with device setup (BP monitors, etc.)
- Handle patient queries via calls & email (24-hour SLA)
- Maintain accurate documentation in CRM systems
- Troubleshoot basic device/connectivity issues
- Escalate clinical or technical concerns
View Full Description & ApplyYou'll be redirected to the employer's site
