IT & Systems Operations Analyst
New
A
Activate TalentE-commerce
Philippines. Pakistan. Mexico. ColombiaFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 1–3 years
- Required Skills
- ShopifyRESTful APIsGoogle WorkspaceNetSuiteSlack
Requirements
- 1–3 years of experience in ERP, systems operations, or IT support
- Hands-on NetSuite experience
- Basic understanding of APIs, data flows, and system integrations
- Experience with at least one SaaS admin environment (Google Workspace, Slack, Shopify, etc.)
- Experience working with ticketing systems and SLAs
- Strong attention to detail and ability to follow structured processes
- Clear written communication
- Comfortable working remotely across time zones
Responsibilities
- Monitor integration workflows in Celigo (integrator.io) and resolve errors across NetSuite, Shopify, Amazon, and 3PL systems
- Diagnose failures using logs, mappings, and API responses
- Assist in building and maintaining integration flows (field mappings, transformations, connections)
- Manage NetSuite operations (build and maintain saved searches, reports, dashboards, update PDF templates, maintain data hygiene)
- Document and improve processes (create runbooks, maintain SOPs, track and report integration performance metrics)
- Provision and deprovision accounts across tools (Google Workspace, Slack, Notion, etc.)
- Manage access control and enforce least-privilege principles
- Support MDM enrollment (Intune, Jamf)
- Track SaaS usage and maintain asset inventory
- Assist with security compliance and system audits
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