SNOC Engineer II
New
Remote (US)Full-TimeMiddle
Salary85000 USD per year
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Job Details
- Experience
- 2+ years
- Required Skills
- CybersecurityTroubleshooting
Requirements
- Associate’s degree in IT, Cybersecurity, or related field (or equivalent experience).
- 2+ years in SOC, NOC, IT support, or infrastructure operations.
- Ability to combine cybersecurity expertise with exceptional customer-centric communication and engagement.
- Strong troubleshooting and incident response skills across security, network, systems, and cloud domains.
- Familiarity with SIEM platforms, monitoring tools, and alert management systems.
- Excellent communication and documentation skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- CompTIA Security+, CySA+, Network+ (preferred)
- Cisco Certified Network Associate (CCNA) (preferred)
- Microsoft Certified: Azure Administrator Associate (preferred)
- ITIL Foundations (preferred)
Responsibilities
- Detect and respond to security threats across network, systems, and cloud environments.
- Troubleshoot and resolve complex technical issues, performing root cause analysis to prevent future incidents.
- Act as an escalation point for unresolved alerts/issues.
- Mentor SNOC Engineer I team members and assist with technical development.
- Create and improve Standard Operating Procedures (SOPs) and knowledge base documentation.
- Collaborate on projects to integrate new technologies and improve reliability.
- Support compliance initiatives (CMMC, SOC 2, ISO 27001).
- Investigates and responds to complex security alerts (lateral movement, privilege misuse).
- Performs root cause analysis and recommends remediation actions.
- Maintains and tunes SIEM and EDR detections to improve accuracy.
- Supports proactive security initiatives (threat hunting, detection engineering).
- Mentors Engineer I in effective triage and investigative techniques.
- Collaborates with clients and internal teams on remediation plans.
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