Program Manager, Personal Care Services - Expansion
New
A
Abricare, Inc.Healthcare
United StatesFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 5+ years
- Required Skills
- Project ManagementAsana
Requirements
- 5+ years of experience in project management, operations, or a similar cross-functional role
- Proven track record of managing complex, multi-workstream projects from initiation to completion
- Experience coordinating with vendors, contractors, and external partners
- Strong organizational skills with exceptional attention to detail
- Excellent written and verbal communication skills
- Proficiency with project management tools (e.g., Asana, Monday.com, Smartsheet, or similar)
- Ability to travel to new markets as needed (estimated 40-60%)
- Background in home care, healthcare, or a regulated services industry (preferred)
- Experience managing multi-site or franchise-style expansion (preferred)
- Experience with IT vendor coordination and technology setup for new office environments (preferred)
Responsibilities
- Own the end-to-end project plan for each new market/site, tracking milestones, risks, and dependencies
- Develop and maintain detailed launch timelines, ensuring all stakeholders are aligned
- Facilitate regular cross-functional check-ins and status updates throughout the launch process
- Identify and resolve blockers quickly, escalating to leadership when needed
- Manage all logistics related to physical office or branch setup, including furniture, signage, and branded materials
- Source, procure, and track all supplies and equipment needed for launch
- Coordinate with IT vendors to ensure reliable internet, phone, and technology infrastructure is in place
- Serve as the primary point of contact for all third-party vendors during build-out and setup phases
- Partner with HR and recruiting to ensure local leadership and initial staffing are in place ahead of launch
- Design and execute a structured operational handoff process, including training on systems, processes, and SOPs
- Conduct post-launch retrospectives to capture learnings and continuously improve the expansion playbook
- Build and continuously refine AbriCare’s expansion playbook, documenting processes, templates, vendor contacts, and lessons learned
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