Sales Development Representative

New

Grafana LabsOpen Source, Observability

United States (Remote), PSTFull-TimeMiddle

Salary80750 - 83650 USD per year

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Job Details

Located in NORAM
Open to feedback and coaching, always looking for ways to improve
Clear and concise written and verbal communication style
Excellent organizational skills and the ability to prioritize many tasks and demands
Willingness and ability to take on any task - no matter how small or big - with a focus on quality
Resourceful and proactive in an environment that is constantly evolving
Driven by purpose and by winning with a team-first attitude
Confident and effective on the phone

Help users and prospects navigate their Grafana journey by engaging and listening to them
Provide appropriate resources and guidance to users and prospects
Partner with the Sales Team to connect with influential people in organizations
Identify new business opportunities that contribute to revenue goals
Develop valuable, transferable skills
Balance reactive and proactive work, responding to inbound inquiries
Outreach to target accounts
Research and craft thoughtful, value-add messaging
Drive business conversations on the phone
Use AI as a tool to constantly improve productivity
Build and maintain knowledge of our technology, competitors, open source ecosystem, and industry trends
Follow up on inbound leads effectively and efficiently
Use a multi-channel approach (email, social, calling) to proactively outreach to new leads
Use Salesforce and Grafana dashboards for lead and account management and research
Use research and data to prioritize and customize outreach to target prospects and accounts via email and LinkedIn
Drive effective discovery conversations to understand users’ needs and goals
Consistently meet new business opportunity and pipeline targets
Collaborate with cross-functional teams such as marketing and sales

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