Revenue Operations Manager
Remote Work, USA. Candidates must reside in one of the following states: CA, CO, FL, GA, IL, ID, IN, MA, MD, MO, MI, NE, NC, NJ, PA, TN, TX, VAFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 4+ years’ experience
- Required Skills
- SalesforceMicrosoft ExcelHubSpot
Requirements
- 4+ years’ experience in revenue operations, sales operations, or business operations, ideally in a fast-paced, high-growth SaaS business
- Deep experience implementing and working within the Salesforce suite of tools with a focus on report/dashboard design automation
- Microsoft Excel modeling proficiency
- Proven experience acting as a liaison between a variety of departments and stakeholders
- Analytical skills, including the ability to track key metrics & KPIs, analyze them, and turn them into actionable strategies
- Presentation skills: Must be able to present and share data in a meaningful way
- A concrete understanding of post-closed-won finance/accounting terminology and processes
- Experience supporting variable comp and incentive programs, including policy execution, comp plan development, and calculation administration
- Ability to communicate in a clear and engaging manner
- Experienced relationship builder who cross-functionally builds trust with other departments
- Deep knowledge of CRM software and the administration of them, including Salesforce, HubSpot, Gong, DealHub, and other major platforms
- Highly proficient with Excel to assess, manipulate, and analyze data
- Competency with Learning Management Systems (LMS)
- Competency with Sales Enablement software
- Competency with Sales velocity tools like HubSpot, SalesLoft, Outreach, Groove, etc
- Competency with Sales Intelligence/Business Intelligence (BI) software
- Competency with Marketing Automation software, preferably HubSpot
- Familiarity with emerging AI technologies on these and new platforms
Responsibilities
- Enable and empower the sales team for success through improved strategy, process, analytics, and tools
- Examine and implement ways to streamline and automate processes to compile and analyze data from various sources
- Salesforce, HubSpot, Gong, and DealHub Administration/System maintenance
- Act as a key cross-functional liaison between Revenue Operations/Sales/Marketing/Customer Success & other departments
- Track key metrics such as activities, funnel stages, pipeline, bookings, region and product-based analytics, deal sizes and close cycles
- Perform analysis as needed across multiple data sets
- Manage listings on partner marketplaces working closely with internal leadership to align SKU pricing, descriptions, what is included in packages, etc.
- Continuously update and maintain core sales and marketing systems to adhere to a rapidly changing business environment
- Continuously monitor revenue metrics with a good understanding of KPIs and how they can be impacted; including creating forecasts, reports, and building dashboards
- Data management and enrichment for sales and marketing: manage alignment to our TAM criteria with the creation of account lists, lead lists, and campaign cohorts
- Deliver Account-based reporting for full funnel
- Initiate, review, and implement process improvements to increase efficiencies while maintaining the integrity of accounting records
- Guide the business in understanding how marketing and sales spend outcomes accurately drive impact and ROI via accurate reporting and forecasting
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