Community Management Associate
M
M BoothCPG
Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Texas, and Washington D.C.Full-TimeMiddle
Salary56000 - 65000 USD per year
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Job Details
- Experience
- 2–4 years
Requirements
- 2–4 years of experience managing social media communities on behalf of brands (internships count)
- Strong grasp of social platforms—especially TikTok, Instagram
- Understanding of the rhythm of what makes content land
- Solid writing and communication skills
- Ability to channel a brand voice while sounding human
- Proactive, detail-oriented mindset
- Genuine interest in culture, social trends, and internet behavior
- Team-first attitude and excitement to learn from others
- Experience in CPG or lifestyle brands (plus)
- Curiosity is essential
Responsibilities
- Own daily community management across TikTok and Instagram for brands
- Identify opportunities to comment on other posts and respond on own brand posts
- Monitor brand and industry conversations using tools like Brandwatch and Talkwalker
- Quickly draft and post comments aligned with established Brand voice
- Spot and flag potential issues early, and respond per established protocols
- Attend live events (1x/quarter) to support real-time coverage and engagement
- Maintain trackers to log community engagements, responses, and opportunities
- Drive small-scale projects independently, e.g., partnering with external orgs or collaborators
- Coordinate real-time content moments quickly and creatively
- Anticipate needs, ask smart questions, and keep things moving smoothly
- Join client meetings to share social insights and pulse checks
- Review meeting agendas and recaps
- Provide thoughtful POVs and platform-informed recommendations
- Proactively respond to client emails for managed workstreams
- Collaborate with clients and partners on content
- Publish content, maintain calendars, and keep cross-functional teams synced
- Track performance and share learnings to inform future work
- Partner with Analytics on reporting and recommendations
- Help translate social trends, tone shifts, and memes into actionable content ideas
- Occasionally develop clever posts when speed or real-time relevance matters
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