Business Operations Coordinator

New

Hire OverseasE-commerce and distribution

Philippines, 9:00 AM – 6:00 PM ESTFull-TimeMiddle

Salary not disclosed

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Job Details

Excellent English communication skills (written & spoken)
Advanced Excel user – confident in VLOOKUP, formulas, and spreadsheet logic
Experienced with cold calling and outbound follow-up to internal and external stakeholders
Familiar with retail portals, reseller platforms, or catalog systems
Organized, consistent, and great at managing your time across multiple priorities
Background in e-commerce, merchandising, customer service, or account coordination (bonus)

Maintain and update Excel spreadsheets to track POS data, cost changes, and sales progress
Use VLOOKUP, advanced formulas, and formatting to calculate, compare, and analyze data
Work with pre-built templates to organize large datasets and generate summaries
Manage B2B portals for resellers and manufacturers (new item setup, online placements, catalog submissions)
Pull data and create reports related to inventory, sales, chargebacks, or shipping issues
Keep internal tracking tools up to date with accurate info pulled from multiple portals
Reach out via cold calls and follow-ups to U.S.-based reseller reps and internal account managers
Keep sales reps aligned with goals, track objectives, and support client-facing progress updates
Assist in coordinating account check-ins, training decks, or quarterly performance presentations
Coordinate with both manufacturers and resellers to ensure alignment on launches, content, and updates
Support PIM system maintenance for image and copy management
Document SOPs and contribute to process improvement
Help manage ad hoc tasks including customer service escalations, pricing changes, or presentation assembly

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