Senior People Operations Manager

New
J
Jerry.aiFinTech
AZ, CA, CO, FL, GA, IL, MA, NC, NJ, NY, NV, OR, TN, TX, UT, VA, or Ontario, CanadaFull-TimeSenior
Salary not disclosed
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Job Details

Experience
7+ years

Requirements

  • 7+ years of progressive People Operations experience
  • Experience with payroll, benefits, and compliance ownership
  • Experience at a fast-growing startup that scaled from 150 to 350 employees
  • Experience managing a distributed or offshore operations team
  • Strong understanding of multi-state employment compliance
  • Strong understanding of operational risk management
  • Experience partnering with external vendors (payroll, benefits, EOR, immigration counsel)
  • High attention to detail and strong judgment handling confidential employee data
  • Strong project management skills and ability to execute against deadlines

Responsibilities

  • Lead a distributed offshore People Ops team; provide coaching and structure to two direct reports.
  • Establish workflows, quality standards, and SLAs for onboarding, payroll, and benefits.
  • Drive HRIS data integrity, automation, and self-service, including utilizing AI tools.
  • Oversee end-to-end payroll processing, tax withholding, and year-end reporting (W-2s).
  • Lead open enrollment and manage health and retirement programs, vendor performance, and broker relations.
  • Manage EOR partnerships for international employees, including contract updates and cost forecasting.
  • Own the compliance calendar (federal, state, local) and lead audits for payroll and documentation.
  • Oversee onboarding/offboarding execution and streamline operational handoffs with IT and Legal.
  • Coordinate with counsel to manage immigration filings, visa tracking, and work authorization support.
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