Creator Experience Specialist

Activate Talent

South Africa. Philippines. Kenya. Mexico. Colombia. Argentina, PSTFull-TimeMiddle

Salary not disclosed

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Job Details

Experience: 2+ years

Requirements

2+ years of experience in community management, customer experience, influencer/creator support, or a similar people-facing role
Strong written and verbal communication skills
Comfortable and confident on camera
High empathy and patience
Organized and reliable
Ability to manage many conversations at once
Willingness to work a schedule that includes weekend coverage

Responsibilities

Actively moderate and engage with our creator communities via platforms like WhatsApp, Discord, And FB Groups
Provide rapid support and swiftly resolve incoming creator inquiries
Act as an advisor and cheerleader by offering creators content coaching, constructive feedback, and hype
Monitor content trends, overall brand sentiment, and the health of the community
Build and consistently maintain strong relationships with emerging, high-potential creators

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