Principal Product Manager, Platform
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Life360Mobile App
Remote, USAFull-TimePrincipal
Salary178500 - 261500 USD per year
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Job Details
- Experience
- 10+ years
Requirements
- 10+ years of product management experience
- 3-5 years in a senior or principal-level role with cross-functional scope
- Proven track record working on platform, infrastructure, or developer-facing problems at a fast-growing consumer technology company
- Ability to cut through noise and focus on what matters
- Familiarity with reliability engineering concepts: SLOs/SLAs/SLIs, error budgets, on-call processes, incident response, and observability tooling
- Experience driving alignment across large, matrixed engineering organizations on initiatives
- Strong analytical skills and comfort utilizing quantitative data and other signals
- Excellent written and verbal communication; ability to distill complex technical concepts into clear business priorities for diverse audiences
- High degree of ownership and bias for action
- Well-versed and opinionated on the intersection of consumer technology and security, privacy, trust, and compliance
- Experience with large-scale mobile or consumer applications serving hundreds of millions of users (strong plus)
Responsibilities
- Identify where the platform will break before it does and build the fault tolerance and capacity buffers to make sure it doesn't.
- Define company-wide platform KPIs — SLOs, SLAs, error budgets — that give product and engineering teams the confidence to ship fast without second-guessing the foundation beneath them.
- Own the roadmap for incident management, disaster recovery, and business continuity so that platform disruptions never become a ceiling on product velocity.
- Drive the observability and telemetry roadmap so every team has real-time instrumentation into system health and no one ships into the dark.
- Partner with engineering leadership to surface and mitigate the structural risks that constrain growth before they affect the millions of families who depend on us.
- Establish performance and reliability as first-class product requirements, not afterthoughts.
- Translate platform complexity into decisions, such as what's slowing down the platform, what's needed for the next order of magnitude, and where to place bets now.
- Establish rituals such as post-mortems, game days, and capacity planning to make reliability a cultural practice, not a reactive one.
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