Act as the primary escalation point for critical and high-impact customer issues
Lead and perform hands-on troubleshooting for complex break-fix scenarios involving SIEM pipelines, log ingestion, parsing, and normalization
Resolve issues related to network security, IDS/IPS, endpoint, cloud telemetry, performance, scalability, and data integrity
Participate directly in support ticket rotation, including on-call and weekend coverage
Drive root cause analysis (RCA) and ensure corrective and preventive actions are implemented
Engage directly with customers during Severity 1 / business-impacting incidents
Communicate technical findings to security teams, architects, and leadership
Collaborate with Engineering, Product, DevOps, and SOC teams to advocate for supportability and product improvements
AWSCybersecurityGCP+2 more
Showing 1 of 14 positions
About Stellar Cyber
Stellar Cyber pioneered the AI-driven Open XDR platform, simplifying cybersecurity for global organizations. You will join a team protecting enterprises and over 30% of the world’s top MSSPs from sophisticated cyber threats. Their unified platform drastically reduces risk by cutting threat detection time by 20x and response time by 8x. This innovative solution unifies SIEM, NDR, and more into a single system, streamlining security operations. The company has raised over $93.5 million to continue transforming how businesses secure their environments.
How We Work
You will join a culture built on diversity, openness, and collaboration. They foster creativity and innovation that drives real market impact. The company is rooted in transparency and openness, without rigid hierarchies. Stellar Cyber is feedback-driven, encouraging open communication at every level. Remote work is embraced, with positions open across the globe. You can work from anywhere in regions like Taiwan, Japan, Brazil, the UK, Germany, and the United States.
Engineering at Stellar Cyber
Stellar Cyber is at the forefront of protecting organizations using cutting-edge AI and automation technologies. Engineers here solve complex problems in distributed systems, data platforms, and real-time processing. You will work with cloud environments like AWS, Azure, GCP, and OCI. Expertise in Kubernetes, Docker, and Infrastructure as Code (Terraform, Helm) is central to their approach. The team leverages observability tools such as Prometheus, Grafana, Loki, and Alertmanager. They also actively integrate AI tools like Copilot, Cursor, Claude, and ChatGPT to accelerate engineering workflows, ensuring top-tier efficiency. Their solutions process diverse log formats and massive data volumes from hundreds of security sources.
Why Join Us
Drive real impact in cybersecurity with cutting-edge AI and automation technologies.
Contribute to a platform trusted by global enterprises and over 30% of top MSSPs.
Work in a transparent, feedback-driven culture that values autonomy and innovation.
Accelerate your career in a fast-growing global leader, backed by $93.5M in funding.
Enjoy competitive compensation and equity opportunities.