Principal Product Manager, Platform
New
Within the USFull-TimePrincipal
Salary178500 - 261500 USD per year
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Job Details
- Experience
- 10+ years of product management experience, with at least 3–5 years in a senior or principal-level role
Requirements
- 10+ years of product management experience
- 3–5 years in a senior or principal-level role with cross-functional scope
- Proven track record working on platform, infrastructure, or developer-facing problems at a fast-growing consumer technology company
- Familiarity with reliability engineering concepts: SLOs/SLAs/SLIs, error budgets, on-call processes, incident response, and observability tooling
- Experience driving alignment across large, matrixed engineering organizations on initiatives
- Strong analytical skills and comfort utilizing quantitative data
- Excellent written and verbal communication
- High degree of ownership and bias for action
- Well-versed and opinionated on the intersection of consumer technology and security, privacy, trust, and compliance
- Experience with large-scale mobile or consumer applications serving hundreds of millions of users is a strong plus
Responsibilities
- Own the strategy that keeps Life360 fast, reliable, and observable as we scale to hundreds of millions of users.
- Set the bar for what a world-class consumer platform looks like, defining the metrics that prove it, and driving alignment across engineering, operations, and leadership.
- Identify where the platform will break before it does and build the fault tolerance and capacity buffers.
- Define company-wide platform KPIs — SLOs, SLAs, error budgets — that give product and engineering teams confidence.
- Own the roadmap for incident management, disaster recovery, and business continuity.
- Drive the observability and telemetry roadmap so every team has real-time instrumentation into system health.
- Partner with engineering leadership to surface and mitigate the structural risks that constrain growth.
- Establish performance and reliability as first-class product requirements.
- Translate platform health data and infrastructure realities into sharp narratives.
- Establish rituals such as post-mortems, game days, capacity planning to make reliability a cultural practice.
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