Senior Manager, Global Benefits and HR Operations
New
R
Resolve To Save LivesGlobal Health Organization
United StatesFull-TimeManager
Salary98000 - 118000 USD per year
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Job Details
- Experience
- 8+ years
- Required Skills
- MS OfficeHIPAA
Requirements
- 8+ years' progressive HR experience in benefits, payroll and HRIS administration
- Experience working for a global NGO and administering benefits across different geographies
- Bachelor's degree in human resources, business administration or related field
- Ability to create and maintain excellent business and interpersonal relationships with staff at all levels and different geographies
- Proven ability to maintain a high degree of confidentiality and professionalism around sensitive information
- Ability to manage multiple priorities and projects efficiently and effectively
- Proven ability to manage change and large-scale organizational communications and benefit initiatives
- Demonstrated success in following established processes and processing information with a high degree of accuracy, efficiency, and sense of urgency
- Knowledge of federal, state, and local employment laws and regulations
- Strong attention to detail and highly organized
- Proficiency with HR and payroll systems
- Advanced knowledge of MS Office
- HR Certifications – SHRM-CP and/or PHR (preferred)
Responsibilities
- Manage RTSL's global benefits strategy by assessing competitiveness and equity across all locations.
- Own the full project lifecycle of benefit plan design and management, including planning, vendor selection, negotiation, contracting, communication strategy, implementation, and annual renewals.
- Oversee benefits administration with staff and partners, ensuring all enrollment processes, billing, data flows, and compliance activities function reliably across regions.
- Review and determine all leave types, eligibility criteria, entitlements, and limitations for each unique employee leave circumstance.
- Advise managers and employees on leave matters, modeling empathy and technical expertise.
- Serve as strategic owner and administrator of the HRIS, overseeing system configuration, data architecture, and permission structures.
- Design, implement, and maintain SOPs and workflows to ensure data integrity across all HR processes.
- Liaise with the Payroll Officer to ensure end-to-end alignment of data transfers, proactively identifying and mitigating risks.
- Own benefits regulatory compliance, including management of audit requests, required disclosures, and reporting obligations across all US jurisdictions.
- Maintain knowledge of US laws governing benefits administration practices to ensure organizational compliance with federal, state, and local regulations, such as ERISA, HIPAA, COBRA, FMLA, ACA, and international data protection laws.
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