IT Support Engineer
T
TheSoul GroupDigital Media
Belarus. Ukraine. Georgia. Azerbaijan. Armenia. PolandContractMiddle
Salary not disclosed
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Job Details
- Experience
- Minimum of 2 years’ experience
- Required Skills
- PythonSQLTechnical support
Requirements
- Minimum of 2 years’ experience in technical support, system administration, access management, or a related field.
- Strong analytical thinking and problem-solving abilities.
- Solid understanding of access management principles, including user lifecycle management (provisioning, modification, and deprovisioning).
- Knowledge of role-based access control (RBAC) and least-privilege principles.
- Basic proficiency in Python (or another programming language).
- Basic proficiency in SQL.
- Experience with AI development is considered an advantage.
Responsibilities
- Investigate and resolve issues related to internal and global products.
- Maintain and update the internal knowledge base with clear, structured documentation of solutions.
- Manage user access provisioning in accordance with established security policies and procedures.
- Perform subscription and service audits.
- Design and develop AI-driven tools.
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