Forward Deployed Engineer
EMEA - RemoteFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 3+ years
- Required Skills
- PythonJavaKubernetesTypeScriptGoDistributed Systems
Requirements
- 3+ years of experience as a software engineer, SRE, platform engineer, or in a customer-facing engineering role.
- Strong hands-on experience with Kubernetes, cloud-native infrastructure, and distributed systems.
- Familiarity with observability concepts — metrics, traces, logs — and ideally hands-on experience with OpenTelemetry.
- Ability to read and write production-quality code in at least one of: Go, Python, Java, or TypeScript.
- Excellent communication skills — you can explain complex technical concepts to both engineers and business stakeholders.
- Comfort working directly with customers in high-stakes environments.
Responsibilities
- Work directly with enterprise customers to deploy and configure OpenTelemetry instrumentation across their environments.
- Build custom integrations, dashboards, and tooling to help customers realize the full value of Dash0.
- Troubleshoot complex issues in distributed systems, Kubernetes clusters, and observability pipelines.
- Lead proof-of-concept engagements and technical onboarding for strategic accounts.
- Serve as the technical bridge between customers and Dash0's Product and Engineering teams — translating field observations into product feedback.
- Contribute to internal tools, reference architectures, and documentation that scale the customer success function.
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