Community Manager (MMORPG)

SoulboundMMORPG

Remote (UK timezone preferred, EU/NA overlap required), UK timezone preferred, EU/NA overlap requiredContractMiddle

Salary not disclosed

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Job Details

Languages: English

Requirements

Played a lot of MMOs, understanding housing culture, cosmetic fashion, endgame loops, and what makes people stay.
Can name 5 MMOs and say what each does well.
Managed a Discord community of 5000+ members, including moderation, running events, setting up bots, and dealing with drama.
Managed a video game community.
Ideally, been part of a game launch.
Understands meme culture.
Posts sound like a real person, not a brand account.
Self-starter; responds to Reddit threads without being told.
Has thick skin and engages productively, not defensively.
Has media training.
Willing to play the game a lot.
Bonus: Worked on a game launch before (or deeply involved as a community member/guild leader/fan site runner).
Bonus: Existing gaming social media presence (even small).
Bonus: Can make short-form video (clip gameplay, turn into TikTok/Reel with CapCut/Premiere/DaVinci).
Bonus: Speak more than English.
Bonus: Experience with influencer platforms.
Bonus: Pixel art or cozy gaming community experience.

Responsibilities

Take on an existing community of 25,000+ members.
Lead and support our amazing team of moderators and community volunteers.
Oversee and manage messaging and communications across multiple platforms concerning releases, updates, and events.
Run 2-3 engaging community events like housing showcases, outfit contests, group play sessions, and screenshot challenges.
Send personalized influencer outreach emails using our templates and targets, track responses, and follow up to build meaningful relationships.
Craft and post authentic Reddit threads in communities such as r/MMORPG, r/indiegaming, r/pixelart, and r/cozygaming to spark genuine conversations.
Prepare weekly community reports highlighting top feedback themes, sentiment trends, content performance, and growth.
Manage and cultivate activity in the Community Hub.
Collaborate with established guilds on various platforms and seamlessly integrate them into Soulbound.
Develop vibrant Discord engagement loops through guilds, factions, weekly challenges, leaderboards, and rewards to deepen player connection.
Curate a steady stream of user-generated content including fan art features, housing tours, fashion spotlights, and meme roundups.
Lead a Content Creator Program offering early access and spotlight features to celebrate and empower community creators.
Act as the essential bridge to the development team by feeding in player insights and feedback to help shape the future of Soulbound.
Create a media training and vetting program for team members who are interested in having public profiles.
Take charge of our social media channels and leverage powerful tools to schedule and share compelling content.
Collaborate with talented content creators and streamers to craft captivating content, while actively championing their work across the community.

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