Director, Product Management – Consent and Preference Management
New
United StatesFull-TimeDirector
Salary168000 - 231000 USD per year
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Job Details
- Experience
- 8+ years
- Required Skills
- RESTful APIsHIPAA
Requirements
- 8+ years of experience in product management, platform leadership, or digital capabilities, ideally focused on customer data, consent, privacy, or preference systems.
- Proven experience delivering enterprise-scale platforms across multiple business units, channels, and ecosystems.
- Strong understanding of regulatory frameworks such as HIPAA, TCPA, CCPA, and Do Not Contact requirements.
- Experience collaborating with Legal, Privacy, and Compliance stakeholders in highly regulated environments.
- Strong background in APIs, data governance, identity management, or enterprise data platforms preferred.
- Excellent communication, stakeholder management, and executive influence skills.
- Bachelor’s degree in Business, Technology, or related field.
- MBA or advanced degree preferred.
- Experience in healthcare or similarly regulated industries is a plus.
Responsibilities
- Define and own the multi-year product vision and roadmap for the consent and preference management platform, ensuring alignment with enterprise priorities such as compliance, personalization, and omnichannel engagement.
- Lead the development of scalable capabilities for capturing, normalizing, storing, and activating customer consent and preferences across all touchpoints.
- Establish enterprise-wide standards, including taxonomy, data models, APIs, and governance frameworks to ensure consistency and interoperability.
- Drive integration of consent and preference services with CRM, marketing, analytics, customer service, and external partner systems.
- Partner with Legal, Privacy, Compliance, Marketing, Digital, and Customer Experience teams to ensure regulatory adherence and business alignment.
- Champion customer trust by ensuring transparent, consistent, and intuitive consent and preference experiences.
- Define KPIs and performance metrics to monitor adoption, compliance effectiveness, data quality, and platform performance, driving continuous improvement.
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