IT Support Specialist
M
Marathon TalentFinTech
ArgentinaFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English, Spanish
- Experience
- 2-4 years
- Required Skills
- AWSGoogle WorkspaceSlack
Requirements
- 2-4 years of experience in IT support or system administration
- Experience administering macOS environments
- Experience administering Windows environments
- Experience with directory services (JumpCloud, Active Directory, Okta, or similar)
- Basic knowledge of cloud platforms, especially AWS
- Strong troubleshooting skills
- Strong problem-solving skills
- Proficiency in English
- Proficiency in Spanish
Responsibilities
- Managing onboarding and offboarding processes for employees
- Administering user access and permissions, primarily centralized through JumpCloud
- Supporting user environments, including macOS and Windows systems
- Troubleshooting IT-related issues and providing end-user support
- Managing hardware and software asset inventory
- Administering internal tools (Google Workspace, Slack, etc.)
- Creating and maintaining IT documentation and runbooks
- Coordinating with vendors for hardware procurement and support
- Supporting adherence to ISO 27001 standards by ensuring access controls and security measures are in place
- Conducting periodic access reviews and audit support
- Assisting in the monitoring and resolution of IT security alerts
- Enforcing endpoint security policies across the organization
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