Dental Virtual Assistant

Inactive
W
Winning AssistantsHealthcare, Dental
Philippines, EDTFull-TimeMiddle
Salary not disclosed
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Job Details

Languages
English
Required Skills
SalesforceSlack

Requirements

  • Proven experience in healthcare or dental administrative roles
  • Strong understanding of medical/dental workflows and systems
  • Experience with Planet DDS
  • Experience with Weave
  • Experience with VoIP systems
  • Experience with Slack
  • Experience with Salesforce
  • Experience with WhatsApp
  • Experience with Skype
  • Excellent communication skills (written and verbal)
  • Highly detail-oriented and organized
  • Strong problem-solving and critical thinking abilities
  • Ability to manage KPIs, scheduling, and documentation accurately
  • Tech-savvy and adaptable to new systems
  • Proactive and self-directed
  • Minimal supervision required
  • Strong organizational and multitasking skills
  • Reliable and consistent performance
  • Patient-centric mindset
  • Professionalism and initiative
  • Growth mindset and willingness to learn
  • Must be proficient in speaking and writing English very clearly
  • Must have relevant work experience

Responsibilities

  • Appointment scheduling and patient reminders
  • Patient records management and data organization
  • Handling patient inquiries via phone, email, and messaging platforms
  • Coordinating with healthcare professionals and internal staff
  • Compiling medical research and preparing reports
  • Document preparation (reports, presentations, spreadsheets)
  • Email and text management (sorting, prioritizing, responding, newsletters)
  • Billing support and administrative assistance
  • Provider support and patient care coordination
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