Dental Virtual Assistant
Inactive
W
Winning AssistantsHealthcare, Dental
Philippines, EDTFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Required Skills
- SalesforceSlack
Requirements
- Proven experience in healthcare or dental administrative roles
- Strong understanding of medical/dental workflows and systems
- Experience with Planet DDS
- Experience with Weave
- Experience with VoIP systems
- Experience with Slack
- Experience with Salesforce
- Experience with WhatsApp
- Experience with Skype
- Excellent communication skills (written and verbal)
- Highly detail-oriented and organized
- Strong problem-solving and critical thinking abilities
- Ability to manage KPIs, scheduling, and documentation accurately
- Tech-savvy and adaptable to new systems
- Proactive and self-directed
- Minimal supervision required
- Strong organizational and multitasking skills
- Reliable and consistent performance
- Patient-centric mindset
- Professionalism and initiative
- Growth mindset and willingness to learn
- Must be proficient in speaking and writing English very clearly
- Must have relevant work experience
Responsibilities
- Appointment scheduling and patient reminders
- Patient records management and data organization
- Handling patient inquiries via phone, email, and messaging platforms
- Coordinating with healthcare professionals and internal staff
- Compiling medical research and preparing reports
- Document preparation (reports, presentations, spreadsheets)
- Email and text management (sorting, prioritizing, responding, newsletters)
- Billing support and administrative assistance
- Provider support and patient care coordination
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